News

Dear PadelX players,

To ensure a smooth and fair experience for everyone, we’d like to share our official Rain Policy, which applies anytime rain affects your booking:

🌧️ If It Rains Before Your Game Starts
• You can reschedule your booking to another available time
or
• Request a refund to your virtual wallet, which can be used for future bookings.

🌧️ If It Rains During Your Game

For 60 minute Bookings:
• If 10 minutes or less remain when rain starts, the game is considered played.
• If more than 10 minutes remain, you’re eligible for a rescheduled session or a refund to your virtual wallet.

For 90 minute  Bookings:
• If 20 minutes or less remain when rain starts, the game is considered played.
• If more than 20 minutes remain, you’re eligible for a rescheduled session or a refund to your virtual wallet.

We appreciate your understanding and are working toward covering our courts in the near future to limit weather disruptions.

Thank you for playing with us!
— The PadelX Team —