News

Dear PadelX players,

In the hope of improving our service and ensuring a smooth experience for everyone, PadelX would like to share the following important information regarding our No-Show & Late Arrival Policy:

No-Shows
If you do not show up for your booking and fail to notify us at least 4 hours in advance, your session will be considered a no-show.
Unfortunately, no refunds, credits, or rescheduling will be provided for no-shows.

Late Arrivals
If you arrive late, your session will still be held, but you will only be able to play for the remaining time of your booking.
We cannot extend sessions beyond the reserved slot, as the court may be booked for other players.
 

Thank you for your understanding and cooperation. We’re always working to offer you the best possible experience at PadelX.

Thank you for playing with us!
— The PadelX Team —

Dear PadelX players,

To ensure a smooth and fair experience for everyone, we’d like to share our official Rain Policy, which applies anytime rain affects your booking:

🌧️ If It Rains Before Your Game Starts
• You can reschedule your booking to another available time
or
• Request a refund to your virtual wallet, which can be used for future bookings.

🌧️ If It Rains During Your Game

For 60 minute Bookings:
• If 10 minutes or less remain when rain starts, the game is considered played.
• If more than 10 minutes remain, you’re eligible for a rescheduled session or a refund to your virtual wallet.

For 90 minute  Bookings:
• If 20 minutes or less remain when rain starts, the game is considered played.
• If more than 20 minutes remain, you’re eligible for a rescheduled session or a refund to your virtual wallet.

We appreciate your understanding and are working toward covering our courts in the near future to limit weather disruptions.

Thank you for playing with us!
— The PadelX Team —

Dear PadelX Players,

We’re pleased to introduce our new trainer session packages, designed to give you more options whether you’re training solo or with friends. All sessions include the court fee.

Here’s the new pricing:

🎾 1 person: ₦35,000
🎾 2 people: ₦50,000
🎾 3 people: ₦60,000

Train with our coaches and take your game to the next level — individually or as a group.

You can book the sessios and/or buy vouchers in the app. Enjoy the game!!

— The PadelX Team